By a student:
A student may request cancellation of an upcoming session with the tutor at no cost by giving 24-48 hours prior notice. Last minute cancellation will be subject to a full charge of the session.
A makeup session must be scheduled within the time frame of the students’ package.
No refund or makeup sessions shall be given in respect of sessions not attended by the student beyond the time frame determined by the package purchased.
By a tutor:
No fee will be charged for the session canceled by the tutor and will be rescheduled at a time agreeable to both parties.
It is mutually understood that if a cancellation is due to circumstances beyond any of our control, such as power outage, unfortunate incidence, or weather that requires you or us to have to cancel or be closed during regular business hours, we will reschedule the session.
In such an event, a makeup session could be with any BGAP teacher available if the assigned teacher does not have availability.
Any late arrival will shorten the student's class time and will not be made up by running into another session. No adjustments or refund shall be made for the lost time.
The tutor will wait for the student for no more than 15-minutes from the time the session starts and will be considered as a no show. If a student is a no-show, then the session will be subject to a full charge and no makeup or refund shall be given for that session.
Please understand that you've paid in advance for your tutor’s time slot. Your child may not have attended the class, but your dedicated tutor has.
No warranty or guarantee, express or implied, is made as to any student’s success or performance on any test or in any other procedure or process designed to assess a student’s intelligence knowledge and/or academic abilities and hereby waives any such warranty or guarantee existing by operation of law and shall not constitute a breach of this contract nor any other legally cognizable cause of action against Bridging Gap USA LLC, or any of its officers, directors, Employees, independent Contractors or tutors.
We are dedicated to providing exceptional academic support.
We don’t do the student’s homework; we empower them to get it down themselves.
We nurture honesty and integrity in all students who seek our help.
We cannot guarantee specific results or grades, but we can guarantee that your student will work with a highly skilled and talented educator who is confident in their ability to any child that comes their way.